Satisfaction Guaranteed Returns

CARWIRES guarantees 100% satisfaction on all products. If you are not satisfied with your product purchased from carwires.com, you may return it for a full refund within the 60-day return period (from the shipment date). You can start the return process by clicking the link below. Should you have any questions, please contact our Customer Service Department at 844-227-9473 EXT 1.

Return or Replace Items

Return Instructions:

  1. Place the item you wish to return in the original shipping box, if possible.
  2. Include all original packaging materials, manuals and accessories, if possible.
  3. Close the box and secure it with packing tape or a similar adhesive.

Payment Options

– Credit Card (MasterCard, Visa, American Express, Discover)
– PayPal

SHIPPING & HANDLING CHARGES

All orders ship free within the continental United States (48 states) unless noted otherwise.

Domestic Orders

Orders generally ship in 1-2 business days, and may ship the same day, if the items are in stock and the order is placed prior to 12:00 PM PST. We cannot guarantee your order will ship the same day, regardless of the shipping method you select. We will make every effort to send out your order as quickly as possible, however part or all of your order may be delayed due to item availability. WE NOW OFFER FREE STANDARD SHIPPING ON ALL ORDERS GOING TO DOMESTIC ADDRESSES!

International Orders

CARWIRES at the moment does not ship any orders outside the United States.

If you are outside the United States we recommend visiting our official Carwires eBay Store. Most of our products are included in the Ebay Global Shipping Program.

You can also visit our Authorized Dealers page, which contains our major retail partners in the United States. Some of these retailers may offer international shipping options.

Accepted Payment Methods

– Credit Card (MasterCard, Visa, American Express, Discover)

– PayPal

Cancellations

Our goal is to ship your order as quickly as possible, and we make every effort to minimize the time between when your order is placed and when it ships out. Unfortunately, this means that it usually impossible for us to cancel an order once it’s been processed. If you do need to cancel an order, please contact our support team via email or telephone during normal business hours. If we’re not able to prevent your order from shipping, simply follow return instructions above.